Shipping & Returns
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Order Confirmed
We receive your order instantly.
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Packing
Your product is securely packaged.
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Custom Build
If custom, we begin production.
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Shipped
We dispatch and email tracking info in 2-5.
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In Transit
Estimated 7–14 business days.
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Delivered
Ready for installation at your place.
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↩ Return & Exchange Policy
We want you to be 100% satisfied with your purchase.
You may return eligible products within 14 days of delivery.
Items must be unused, undamaged, and in original packaging.
Custom-sized or made-to-order items are non-refundable unless defective.
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
To start a return, email us at support@shopaurafold.com with your order number and reason for return.
⛘ Damaged or Incorrect Orders
If your product arrives damaged or incorrect:
Contact us within 48 hours of delivery
Include photos of the issue
We’ll prioritize a replacement or refund immediately